Most solar leads start with a utility bill. A homeowner opens a summer statement that is higher than last year, sees a rate increase notice, or hears a neighbor talk about their system, and fills in a quote form that evening. Others are thinking about backup power after an outage, or they bought a house with an older system that needs repair. The trigger shapes the first conversation, so it is worth asking.
What they want is a straight answer: will panels work on my roof, what would I pay each month, and how long does it take. They are usually comparing two or three installers and will book with whoever calls first and sounds credible. Solar leads go cold fast because the homeowner submitted while motivated; a call the next day reaches someone who has already talked to a competitor.
Ownership matters more here than in almost any other vertical. A renter cannot sign for a rooftop system, so filter on the homeowner attribute and confirm it on the call. Roof shade, credit band and utility provider tell you whether a cash, loan or lease conversation fits, and whether the home is in a territory your crews actually cover.