A pre-foreclosure lead on Maple is a homeowner who has fallen behind on mortgage payments, saw an ad about options for homeowners in that situation and asked an agent to contact them. They are not names from a public notice of default list. They asked for help, and they deserve a careful, honest conversation.
The causes are usually not about money management: job loss, illness, divorce, a death in the family or a payment that rose faster than income. Many feel embarrassment and fear, and some are avoiding calls from their servicer. Some have more equity than they think; others owe more than the home is worth. You will not know until you talk, and the lead does not include equity or loan data.
Selling is one option, not the only one. Depending on their situation, a homeowner may be able to pursue a loan modification, repayment plan or forbearance with their servicer, a traditional sale, or a short sale with lender approval. HUD-approved housing counselors offer free or low-cost guidance and are a good referral for anyone unsure which path fits.